When the Room Gets Personal

CPD for mediators and lawyers · 4 CPD hours

When did you last take a client's problem home with you?

Learn to notice what your clients bring into the room, and what you bring, and stop carrying it home.

Start the programme  ·  £97 One payment · instant access · certificate issued personally

This is the part training leaves out

You're trained to manage the process. Not what it does to you.

Built for family and civil mediators, solicitors, barristers and anyone else who sits in the middle of other people's conflict. By the end of it you will be able to:

  • Recognise transference and countertransference while it is happening, not on the drive home
  • Tell your own material apart from your client's, and stay on your ground when someone is working hard to move you
  • Use bracketing and The One Thing in the moment, not afterwards
  • Notice the signs of vicarious trauma and secondary stress in yourself, and know when to take something to supervision
  • Leave the session in the room rather than in your evening

After the live workshop

What practitioners said

“

His session was such a refreshing approach, and there were several insights that I know will stay with me for some time.

Senior Associate, family law
“

I have already used some of the learning from Massimo. It was certainly insightful and beneficial.

Partner, family law
“

Unlike anything I have ever been to before, and will really help me going forward.

Family law practitioner, private practice

The programme

Four parts

Built from a live workshop and recorded so you can take it at your own pace.

Part one

The Human in the Room

Transference, countertransference and the neutrality myth — why staying neutral is harder than it sounds, and what to do instead. Bracketing, The One Thing, and the three channels of The Living Instrument.

You finish withTwo practices you can use in your next session.

Part two

In the Room

Three practitioners pulled off their ground, and what happened to them. Then it is your turn: read the case file as Richard's mediator or his solicitor, take the chair while he talks to you on screen, and take apart what happened in you — not only what you said.

You finish withA clear sense of where you get moved off your ground.

Part three

Being Kinder to Yourself

Where the weight of this work goes. The difference between burnout, vicarious trauma and secondary traumatic stress, three things that actually help, and two pieces of writing that are just for you.

You finish withA plan for looking after yourself after difficult sessions.

Part four

Your CPD certificate

Send in page 15 of your workbook: three key words and three short reflections. I read every submission myself, and your certificate for 4 CPD hours follows within five working days.

You finish withEvidence of real reflection, not time watched.

Nice to meet you

I'm Dr Massimo Stocchi-Fontana

Psychologist, clinical sexologist, and family and civil mediator, working between the UK and Spain. For years I have sat with people in conflict and trained the professionals who do the same.

I built this programme from a live workshop, where the same thing came up again and again: skilled, experienced people who are very good at the process, and who have never been given permission to talk about what the process does to them. This is that permission, with the tools to go with it.

Start today

When the Room Gets Personal

Full programme

£97

One payment · 4 CPD hours · instant access

Register now

14-day refund. If the programme isn't right for you, get in touch within 14 days of buying for a full refund, as long as you haven't submitted your CPD page.

Before you buy

Questions

Will my professional body accept it?

You'll receive a certificate for 4 CPD hours. Solicitors in England and Wales can record it towards their continuing competence, and most mediation and professional bodies accept structured learning with evidence of reflection. If you're unsure, check your own body's rules.

How long do I have access?

As long as the programme exists. There's no deadline to finish.

I'm not a mediator or a lawyer. Is it for me?

If you work with people in conflict or distress — HR, social work, advice work, coaching — most of it will apply. The roleplay is written for a mediator or solicitor.

Can I share it with a colleague?

Yes. Your certificate email includes a link that gives colleagues 20% off. For a team of five or more, get in touch about a group rate.

Is this therapy?

No. It's professional training. If it brings something up for you, take it to supervision or to your own therapist.

You are part of the process

Your reactions are information. This programme teaches you to read them.

Start the programme  ·  £97 See all seven modules