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Book your session

Whether you are beginning individual psychological work, coming as a couple, or starting a mediation, this is where the process begins.

Payment confirms the booking. You choose your time straight afterwards.

Not sure which one you need?

Four routes. Read the one that sounds like you and book that.

If it's about you Burnout, a relationship, intimacy, direction, or something you can't name yet. Book an Individual Session.
If it's the two of you And you both want to be in the room. Book a Couple Session. If only one of you wants to come, start with an Individual Session instead.
If you're separating, or in a dispute Book a MIAM. That is the first step for every kind of mediation — family, civil and community — and the fee comes off your first joint session.
Still unsure Send me a message and I'll tell you honestly which one fits — including if the answer is someone other than me.
Psychological work

Sessions

60 minutes, online, wherever you are.

Individual Session

£150 · 60 minutes

A focused one-to-one space to examine what feels misaligned. We look at psychological patterns, emotional regulation, relational dynamics and sexual self-image through the Six Domains Model. The aim is not surface coping but structural clarity.

Book · £150

Couple Session

£150 · 60 minutes

A structured space for partners in conflict, intimacy breakdown or communication deadlock. Rather than assigning blame, we examine the relational system itself: attachment patterns, emotional responses and the unspoken dynamics that keep the disconnection in place.

Book · £150
Mediation

Every mediation starts with a MIAM

A confidential one-to-one meeting where we establish what the dispute is actually about, and whether mediation is the right route for it. If it isn't, I'll tell you. Book the MIAM first — the joint sessions below follow it, and the £175 comes off the joint session fee.

Step one · MIAM

£175 per person

Your first step into any mediation process, with a written report included. Applies to family, civil and community matters. The £175 is deducted from your first joint session should you proceed.

Book · £175

Step two · Civil joint session

£250 per person

Booked after your MIAM, not instead of it. A structured two-hour facilitated session for contractual disagreements, business conflict, neighbour disputes, inheritance matters and pet ownership. Shuttle option available.

Complex matter? Enquire first and we'll confirm the scope before you pay.

Book · £250

Step two · Community joint session

£250 per person

Booked after your MIAM, not instead of it. Community of owners disputes in Spanish urbanisations: presidents, gestorías, shared facilities and neighbour relations. Conducted in English or Spanish.

Acting for a community? Enquire first.

Book · £250
Not bought here

Two things that are invoiced instead

These follow your MIAM, so there is nothing to buy in advance. I invoice them at the time and send a secure payment link with the invoice.

Family mediation · joint sessionWith both parties, following the MIAM. Includes a record of the session and follow-up.£250 per person
Memorandum of UnderstandingA written summary of what was agreed, prepared at the close of the process.£150 per person
How family mediation works
What happens next

How booking works

1Choose and payPick your session above and pay. Payment is what confirms the booking.
2Pick your timeYou'll get an email with a link to my calendar. Choose a slot that suits you.
3Zoom link arrivesIt comes with your confirmation. Install Zoom in advance if you don't already have it.
4Come as you areNothing to prepare, no form to fill in first. Just turn up and talk.

The practical details

Length60 minutes for individual and couple sessions. Mediation sessions vary, and I'll confirm the length when we book.
WhereOnline by Zoom, wherever you are. In-person mediation is available between Spain and the UK by arrangement.
LanguagesEnglish, Spanish and Italian.
Time zoneI work from Spain on Central European Time, and keep early evening slots for UK clients.
PaymentCard, in pounds. A receipt is issued automatically, and I can provide an invoice if you need one for your records.
ReschedulingMove your session free of charge with more than 48 hours' notice.
CancellationInside 48 hours the fee is not refundable, because the time has been held for you.
ConfidentialityWhat is said in session stays between us, within the usual legal limits. Mediation has its own confidentiality rules, which I explain in full during your MIAM.
Before you book

What actually happens in the first session

You talk. I listen properly, and then I ask direct questions.

By the end we will have named four things:

  • What is actually wrong
  • What is driving it
  • What needs to change
  • What you have been avoiding

The last one usually takes the longest. You'll leave with a clearer picture than you arrived with, and a sense of whether we work well together. If we don't, I'll say so and point you somewhere better.

There is no package to commit to and no minimum number of sessions.

"The first time you meet Massimo, you immediately get the sense of reassurance in his professional and calm approach."

I.C.G.

"He's genuinely committed and dedicated to helping his clients achieve their goals."

D.K.
For solicitors and firms

Referring a client?

Send me the details of a referral and I'll come back with referral terms and current availability. I work with family, civil and community matters as a WTA mediator with the FMA, online and in person, between Spain and the UK.

I also run CPD training for mediators and lawyers: When the Room Gets Personal, 4 CPD hours.

This is not crisis care. If you are in immediate danger or unable to keep yourself safe, please contact your local emergency services or a crisis line in your country. I will always reply, but not always straight away.

Begin with clarity

Whether you need psychological work or mediation, this is where it starts

We begin with a single session. From there we clarify what is actually happening and what the right path forward looks like.